Our cancellation terms are industry standard (for the backpackers/ hostel/ youth hostel industry) and area as follows:
We take a 30% deposit in order to hold any reservation. This deposit is non-refundable in the case of cancellation, irrespective of how far in advance the booking is cancelled. We cannot credit the deposit to a future reservation. We also cannot refund additional monies if the guest has elected to pay more than the 30% required.